Privacy policy

Your Privacy Matters

This Privacy Policy outlines how jerseydiscs.com ("we," "us," or "our") collects, uses, and shares your Personal Information when you visit our website or make a purchase. Our goal is to be transparent and provide you with a clear understanding of our practices.

Contact Us

If you have any questions, require further information about our privacy practices, or wish to lodge a complaint, please contact us via email at sales@jerseydiscs.com.

Information We Collect and Its Purpose

During your interaction with our Site, we collect certain information automatically and other information that you provide directly. Here's a detailed breakdown:

1. Automatically Collected Device Information

  • What We Collect: Your web browser version, IP address (your device's internet address), time zone, cookie data, the pages and products you view, your search queries on our site, and how you interact with our Site.
  • Why We Collect It: To ensure our Site displays correctly on your device and to analyze Site usage patterns for optimization.
  • How We Collect It: Through cookies, log files, web beacons, tags, and pixels when you access our Site.
  • Who We Share It With: Shopify, our e-commerce platform provider.

2. Order Information (Provided by You During Purchase)

  • What We Collect: Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Why We Collect It: To process and fulfill your orders, handle payments, arrange shipping, provide order confirmations and invoices, communicate with you regarding your order, and screen for potential fraud. With your consent, we may also provide you with information about our products and services.
  • How We Collect It: You directly provide this information when placing an order.
  • Who We Share It With: Shopify and the payment processors you select at checkout (e.g., Visa, ShopPay, PayPal, Venmo, Gpay) to facilitate payment processing.

3. Customer Support Information (Provided by You When Contacting Us)

  • What We Collect: Any information you provide when seeking customer support (e.g., your name, email address, and the specifics of your inquiry).
  • Why We Collect It: To effectively address your support needs.
  • How We Collect It: Directly from you when you contact us.
  • Who We Share It With: Potentially with service providers assisting with customer support.

Our Stance on Children's Privacy

Our Site is not intended for individuals under the age of [16]. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Your Personal Information

We share your Personal Information with service providers who enable us to operate our business and deliver our services to you. These include:

  • Shopify: Our online store platform. For details on how Shopify handles your information, please refer to their Privacy Policy: https://www.shopify.com/legal/privacy.
  • Legal Compliance: We may disclose your information if legally obligated, in response to lawful requests (such as subpoenas or search warrants), or to protect our rights.

Advertising Practices

We may utilize your Personal Information to present you with targeted advertisements or marketing communications that we believe may be of interest to you.  

General Use of Your Personal Information

We use your Personal Information to:

  • Facilitate the sale of our products.
  • Process your payments.
  • Manage the shipping and fulfillment of your orders.
  • Inform you about new products, services, and special offers.

Legal Basis for Processing (EEA Residents)

If you reside in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your explicit consent.
  • The necessity for fulfilling our contractual obligations to you (i.e., providing the products you purchased).
  • Compliance with our legal responsibilities.
  • Protection of your vital interests.
  • Performance of tasks carried out in the public interest.
  • Our legitimate business interests, provided these do not override your fundamental rights and freedoms.

Data Retention

Upon placing an order, we will retain your Personal Information for our records unless and until you request its erasure. Please see the "Your Rights" section for information on your right to request deletion.

Automated Decision-Making (EEA Residents)

If you are an EEA resident, you have the right to object to decisions based solely on automated processing (including profiling) that have a significant impact on you. We do not engage in fully automated decision-making with legal or similarly significant effects. Our platform provider, Shopify, employs limited automated tools for fraud prevention, which do not typically have a significant impact on individuals. These tools may temporarily block IP addresses or credit cards associated with suspicious activity.

Selling Your Personal Information (California Residents - If Applicable)

We sell Personal Information as defined by the California Consumer Privacy Act of 2018 ("CCPA").

  • [Specify categories of information sold]
  • [Provide instructions on how to opt out of the sale]
  • [Indicate if information of minors (under 16) is sold and how consent is obtained]
  • [Detail any financial incentives offered for the sale of information]

Your Rights

Your Personal Information may initially be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including to Canada and the United States. For comprehensive information on GDPR-compliant data transfers, please refer to Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

If You Are a California Resident, you have the right to:

  • Access the Personal Information we hold about you (the "Right to Know").
  • Port your Personal Information to another service.
  • Request the correction, updating, or erasure of your Personal Information.

To exercise these rights, please contact us using the information provided above. You may also designate an authorized agent to submit these requests on your behalf.

Cookies and Other Tracking Technologies

A cookie is a small data file downloaded to your device when you visit our Site. We utilize various types of cookies to enhance your browsing experience:

  • Functional Cookies: To remember your preferences (e.g., login details, region selection).
  • Performance Cookies: To analyze website usage and improve functionality.
  • Advertising Cookies: To display relevant advertisements.
  • Social Media or Content Cookies: May be used when you interact with social media features on our Site.

These cookies help us optimize our Site and provide our services effectively.

Cookie Duration:

  • Session cookies: Exist only during your browsing session.
  • Persistent cookies: Remain on your device for a longer period (typically 30 minutes to two years) or until you delete them.

Managing Cookie Preferences:

You can manage cookies through your browser settings. Please be aware that blocking or deleting cookies may impact your Site experience and limit functionality. Most browsers automatically accept cookies, but you can adjust your preferences in the "Tools" or "Preferences" menu. For more information, visit www.allaboutcookies.org.

Please note that even if you block cookies, we may still share some data with third parties for advertising purposes. To exercise your opt-out rights, please refer to the "Advertising" section above.

"Do Not Track" Signals

As there is no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection practices upon detecting such a signal from your browser.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page.

Complaints

If you have any complaints, please contact us via email or mail using the details provided in the "Contact Us" section.